Last updated on 8.27.2024
At Zambezi, LLC (“Zambezi”, “we”, “us”, “our”), we respect your privacy and want to protect your personal information. Zambezi shall mean collectively Zambezi, LLC and its affiliates, any related individuals, and subsidiaries, and any of their trustees, directors, officers, shareholders, members, employees, representatives, consultants, attorneys, agents, suppliers, distributors, licensees and/or licensors (“Affiliates”). This Privacy Policy (“Privacy Policy”) along with the Terms of Use constitute a binding “Agreement” established by and between you and Zambezi.
This Privacy Policy applies to your access or use our websites located at https://www.zmbz.com/, https://www.scalebyzmbz.com/ and https://www.finstudios-la.com/ (the “Websites”), and when you interact with us through any other Websites, pages, features, or content owned and operated by us that direct to this Privacy Policy (collectively, the “Services”).
This Privacy Policy describes the types of information we handle when you visit or use our Websites and sets out our practices for collecting, using, maintaining, protecting, and disclosing that information). This Privacy Policy does not apply to any products, goods, Websites, and/or content that are offered by third parties, which are governed by their respective privacy policies.
By using our Websites or contacting us to inquire about our Services, you consent to the practices set forth in our Privacy Policy incorporated in our Terms of Use.
This Privacy Policy covers the following topics:
INFORMATION WE COLLECT
USE OF PERSONAL INFORMATION
SHARING PERSONAL INFORMATION
MANAGING COMMUNICATION PREFERENCES
RETENTION OF PERSONAL INFORMATION
CHILDREN’S PRIVACY
YOUR RIGHTS AND CHOICES
HOW TO EXERCISE YOUR RIGHTS
RESPONSE TIMING AND FORMAT
CHANGES TO OUR PRIVACY POLICY
CONTACT INFORMATION
1. INFORMATION WE COLLECT
When you visit or use our Websites, we do not collect any information that identifies, relates to, describes, references, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer, household, or device (“personal information”). You may, however, voluntarily provide your personal information in the course of interacting with our Websites, or otherwise using our Services. If you provide to us any personal information, we do not share it for cross-context behavioral advertising, or profiling. We do not knowingly collect, sell, or share personal information of users under thirteen (13) years of age; collect, sell, disclose or share sensitive personal information (as defined below). For the purposes of this Privacy Policy “sensitive personal information” means data on race or ethnic origin, religious beliefs, genetic data, biometric data, health data, sexual orientation, philosophical beliefs and the contents of a consumer’s mail, email, text messages that are not directed to us. For purposes of this Privacy Policy, “sell” means the sale of your personal information to an outside party for monetary or other valuable consideration, subject to certain exceptions in applicable privacy laws. At times, we may need to share your personal information with third parties outside our company who may be assisting us with providing services to you, as set forth in this Privacy Policy.
Cookies. We use cookies and similar technologies, such as pixels, to recognize you when you return to our Websites. We do that so we can deliver you personalized content and keep track of things you have already seen or interacted with. Our Websites may use HTTP cookies, HTML5 cookies, and other types of cookie technology to store information (such as type of device) in local storage.
Cookies are files with small amounts of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device's hard drive. Like many sites, we use “cookies” to understand what on our Website you are interested in, to make our Website function better for you, and to help your browsing experience and use of our Website feel more customized. You may be able to instruct your browser to refuse all cookies or to indicate when a cookie is sent. However, if you do not accept cookies, you may be unable to use some portions of our Website.
These Cookies collect information about how visitors use the Website, for instance, which pages visitors go to most often. We generally contract with third parties (such as Google Analytics), to provide these services on our behalf. Google uses aggregated statistical information to give us insight into how users use the websites. Google may only provide this information to third parties if Google is required to do so by law, or where such third parties process the information on behalf of Google.
Social Media. Our Websites include social media features which will redirect you to third-party social media companies. These third-party social media companies may collect your internet protocol (IP) address, which page you were visiting on the Websites, and the social media platform may set a cookie to recognize you and enable the feature to function properly. Social media features and widgets are either hosted by the third-party social media companies or hosted directly on the Websites. Your interactions with these features are governed by the privacy practices of the third-party social media companies that provide them. This Privacy Policy applies solely to information under our control. Zambezi is not responsible for the privacy practices of the social media platforms you use in connection with our Services. Zambezi is not responsible for the privacy practices of social media platforms. We recommend that you review their privacy policies and practices.
Do not Track Signals (“DNT”). Some web browsers have a setting which requests that a web application disable its tracking of an individual user. When you choose to turn on the DNT setting in your browser, your browser sends a special signal to websites, analytics companies, ad networks, plug in providers, and other web services you encounter while browsing to stop tracking your activity. Various third parties are developing or have developed signals or other mechanisms for the expression of consumer choice regarding the collection of information about an individual consumer’s online activities over time and across third-party websites or online services (e.g., browser do not track signals), but there is no universally-agreed upon standard for what a company should do when it detects a DNT signal. Currently, we do not monitor or take any action with respect to these signals or other mechanisms.
2. USE OF PERSONAL INFORMATION
We may use the personal information for one or more of the following purposes:
– To fulfill or meet the reason you provided the information. For example, if you share your name and contact information to ask a question about our Services, we will use that personal information to respond to your inquiry.
– To provide, support, personalize, and develop our Websites, products and Services.
– To provide you with support and to respond to your inquiries, including to investigate and address your concerns and monitor and improve our responses.
– To help maintain the safety, security, and integrity of our Websites, products and Services, databases and other technology assets, and business.
– To respond to law enforcement requests and as required by applicable law, court order, or governmental regulations.
– To evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by us about our Websites is among the assets transferred.
3. SHARING PERSONAL INFORMATION
We do not disclose or sell personal information to anyone unless you specifically approve such disclosure in writing. However, we may disclose your personal information to third parties in limited circumstances such as (i) to comply with our legal and regulatory obligations,(ii) to make or defend legal claims, (iii) to protect against the fraudulent activity of the account holder and/or others, (iv) to enforce our Terms of Use and this Privacy Policy, (v) for internal operations; and (vi) to disclose as we believe to be necessary or appropriate: (a) under applicable law, including laws outside your country of residence; (b) to protect our operations or those of any of our affiliated parties; (c) to protect our rights, privacy, safety or property, and/or that of our affiliated parties, users or others; and/or (d) to allow us to pursue available remedies or limit the damages that we may sustain; (iv) in conjunction with a prospective purchase, sale, or merger of all or part of our company, provided that we take appropriate precautions (for example, through a written confidentiality agreement) so the prospective purchaser or merger partner does not disclose information obtained in the course of the transaction; (vii) to provide information to Affiliates of our company and nonaffiliated third parties who perform services or functions for us in conjunction with our services to you, but only if we have a contractual agreement with the other party which prohibits them from disclosing or using the information other than for the purposes for which it was disclosed.
In the preceding twelve (12) months, we have shared personal information with the following categories of service providers:
Third-Party Service Providers: We share information, including certain personal information, with our third-party service providers that we use to: who perform services on our behalf, including without limitation marketing, market research, customer support, data storage and data analytics, analysis and processing, and legal services, to manage our relationships, correspondence and record-keeping in respect of clients and prospective clients.process authentication and log-in information; provide hosting for and maintenance of our Services, e-mail marketing, scheduling meetings, backup, storage, payment processing, analytics and other services for us. These third-party service providers may have access to or process your personal information for the purpose of providing these services for us.
Analytics: We may collect, and we may engage third-party analytics providers to collect, metrics and information regarding your use of the Services, including evaluating how visitors use our Services to develop new features, improve existing features or inform sales and marketing strategies. We use Google Analytics to help us understand how our customers use the Site -- you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Affiliates: We may share information, including personal information, with companies affiliated with Zambezi, and they will use that information only for the purposes that are consistent with those described in this Privacy Policy.
Legal or Regulatory Purposes: We share information with governmental and regulatory entities as necessary to fulfill our legal obligations, comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
We may aggregate, de-identify, and/or anonymize any information collected. We may use and share this aggregated and anonymized information (non-personal information) for any purpose, including without limitation, for research and marketing purposes, and may share such data with our Affiliates and third parties.
4. MANAGING COMMUNICATION PREFERENCES
Some of our Websites offer an option to subscribe for updates and other content related to BITES and Social Scoop. If you provide your email to us to effectuate your subscription we will use your email to send you updates regarding our Services and other content related to BITES and Social Scoop. You can always unsubscribe from any email communications from us by following the “unsubscribe” link provided in our email communications.
5. RETENTION OF PERSONAL INFORMATION
We will retain your personal information for as long as needed to respond to your request or fulfill the other purpose for which you have provided your personal information and as necessary to comply with our legal obligations, resolve disputes and/or enforce our agreements.
To determine the appropriate retention period for personal information, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure of your personal information, the purposes for which we process your personal information and whether we can achieve those purposes through other means, and the applicable legal requirements.
When you delete data, we follow a deletion policy to make sure that your data is safely and completely removed from our servers or retained only in anonymized form. However, please note even after you have closed your account or have stopped using our Website, we may continue to store your personal data if doing so is necessary for us to fulfil our legal obligations. We may be required to keep your information for as long as necessary (i) to comply with our legal and regulatory obligations,(ii) to make or defend legal claims, (iii) to protect against the fraudulent activity of any account holder and/or others, (iv) to enforce our Terms of Use and this Privacy Policy, (v) to administer our Websites and keep them safe and secure, and for internal operations (including, but not limited to, research, statistics, troubleshooting, data analysis, testing, survey and similar purposes); and (vi) to disclose as we believe to be necessary or appropriate: (a) under applicable law, including laws outside your country of residence; (b) to protect our operations and/or those of any of our affiliated parties; (c) to protect our rights, privacy, safety and/or property, and/or that of our affiliated parties, users or others; and/or (d) to allow us to pursue available remedies and/or limit the damages that we may sustain.
6. CHILDREN’S PRIVACY
Our Websites are not intended to be used by children. We do not request, or knowingly collect, any personal information from children. If you are the parent or guardian of a child who you believe has provided their information to us, please contact us at privacy@zmbz.com to request the deletion of that information. If we learn that we have collected personal information from a child thirteen (13) years of age or younger, we delete such information immediately.
7. YOUR RIGHTS AND CHOICES
Some states have enacted privacy laws that provide consumers with specific rights regarding their personal information. The scope of your rights may vary depending in which state you reside. This section generally describes your rights and explains how to exercise those rights.
– Right To Know And The Right To Data Portability – You may request that we disclose to you the categories of personal information we collect about you, the categories of sources from which we collected that personal information, the categories of personal information we sold or disclosed, our business or commercial purposes for collecting and selling such personal information, the categories of third parties with whom we shared such personal information, and the specific pieces of personal information we collected about you, but only over the past 12 months.
– Right To Request Deletion of Your Information – You may request we delete some or all of the personal information we maintain about you, subject to certain exceptions. If we cannot delete all of your personal information, we will give you a reason why we cannot do so. For security reasons, you or your authorized agent may be asked to verify your/their identity. Note that some personal data may be retained as permitted by law (e.g. to comply with legal obligations, to prevent fraud, etc.).
– Opt-out of “Sale”/ “Sharing” of Your Personal Information ––We do not currently consider the ways we shared personal information in the past 12 months to comprise the “sale” of personal information.
– Right to Correct Inaccurate Personal Information. Taking into account the nature of the personal information and the purposes of the processing, this right provides an individual with the ability to seek to correct or update personal data that individual considers that we hold about that individual.
– Right to Limit Use of Sensitive Information. This right is limited to sensitive personal information used for the purpose of inferring characteristics about an individual. We do not collect sensitive personal information nor do we use sensitive personal information for the purpose of inferring characteristics about an individual, therefore we do not offer a path to exercise this right.
– Right of Non-Discrimination and Non Retaliation. This right prohibits (a) denying an individual access to or use of goods and services, (b) charging different prices or rates for those goods and services, and/or (c) providing a different level or quality of those goods or services, as a result of the individual exercising any right(s) under any data protection and/or privacy laws and/or regulations. We will not discriminate against you because you made any of these requests. We will not: (i) deny you goods or services; (ii) charge you different prices or rates for those goods or services, including through granting discounts or other benefits, or imposing penalties; (iii) provide you with a different level or quality of our goods or services, or (iv) suggest that you may receive a different price or rate for our goods or services or a different level or quality of our goods or services. However, we may offer you certain financial incentives that can result in different prices, rates, or quality levels. Any permitted financial incentive we offer will reasonably relate to your personal information's value and contain written terms that describe the program's material aspects. Participation in a financial incentive program requires your prior opt-in consent, which you may revoke at any time.
– Right to opt out of the processing of your personal data for the purposes of targeted advertising and for profiling in furtherance of decisions, including, solely automated decisions that produce legal or similarly significant effects.
– Right to appeal any decision or indecision related to the exercise of any right the consumer is granted under the applicable state law.
8. HOW TO EXERCISE YOUR RIGHTS
If you would like to exercise any of these rights, please contact us:
Calling us at 888.970.1428
Emailing us at privacy@zmbz.com
Filling out an online form at www.zmbz.com/contact
We may deny certain requests, or fulfill a request only in part, based on our legal rights and obligations. For example, we may retain personal information as permitted by law, such as for tax or other record keeping purposes, to maintain an active account, to process transactions and facilitate customer requests, and/or to protect against fraud and other misuse of our Websites. We will take reasonable steps to verify your identity prior to responding to certain of your requests. The verification steps will vary depending on the sensitivity of the personal information. In some locations, you may designate an authorized agent to make a request on your behalf. When submitting such a request, please ensure you have adequately identified and authorized anyone acting on your behalf.
9. RESPONSE TIMING AND FORMAT
We will confirm receipt of your request within ten (10) business days. If you do not receive confirmation within the 10-day timeframe, please contact us at privacy@zmbz.com.
We endeavor to substantively respond to a verifiable consumer request within forty-five (45) days of its receipt. If we require more time (up to another 45 days), we will inform you of the reason and extension period in writing.
If you have an account with us, we will deliver our written response to that account. If you do not have an account with us, we will deliver our written response by mail or electronically, at your option.
Any disclosures we provide will only cover the 12-month period preceding our receipt of your request. The response we provide will also explain the reasons we cannot comply with a request, if applicable. For data portability requests, we will select a format to provide your personal information that is readily useable and should allow you to transmit the information from one entity to another entity without hindrance.
We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.
10. CHANGES TO OUR PRIVACY POLICY
We reserve the right to amend this Privacy Policy at our discretion and at any time. When we make changes to this Privacy Policy, we will post the updated notice about the Websites and update the notice's effective date. Your continued use of our Websites following the posting of changes constitutes your acceptance of such changes.
11. CONTACT INFORMATION
If you have any questions or comments about this Privacy Policy, the ways in which we collect and use your information, your choices and rights regarding such use, or wish to exercise your rights, please do not hesitate to contact us at:
Phone: 888.970.1428
Website: www.zmbz.com/contact
Postal Address:
3522 Hayden Ave., Culver City, CA 90232
Attn: People Department